Why This Matters.
Somewhere in the next few weeks you'll have an interview with the snow school, your future employer, and first impressions count for a lot.
I'm not going to pretend I spent my life teaching on snow. What I have done is interview hundreds of people, first as a captain on superyachts and now running this company. The same three or four things decide it every time, and none of them are secret.
Rik Dyson
Director, The Winter Sports Company
The bottom line
If we've already had a good chat and think you're a strong candidate, this isn't about whether you're good enough. You are. This is about presentation.
Three things stand between you and the job: your visa, your snow school interview, and your Level 1 exam. The interview is the one piece entirely in your hands right now. Take it seriously, prepare, but don't overthink it. It's a twenty minute chat, not a courtroom cross examination.
The Three Gates.
Booking the course is not the same as having the job. Three separate doors, three separate decisions, and only one of them is being decided this month.
Gate one
Your visa
Government, not us and not the school. Apply the moment your invitation lands and chase nothing else until it's done.
Gate two, this one
The snow school interview
A twenty to thirty minute conversation that decides whether they want you on their team. Entirely within your control.
Gate three
Your Level 1 exam
Out there, on snow, after your training block. Most people pass, but it's an exam, not a formality.
Two Ways Into The Job.
One of them is considerably gentler than the other.
The easier one
Through a provider like us
It can mean two conversations, one with us and one with the school, but it's a far gentler way in. Think of it like a first date with somebody a good friend has already set you up with. They know you're alright before you open your mouth.
We also tell you who you're speaking to, roughly what they'll ask, and we step in if something goes sideways.
The harder one
Going in cold
Applying direct with no history and nobody vouching for you is a different beast. The school leans much harder on the interview itself, because it's all they've got.
Have your references ready to fire off at a moment's notice. That alone puts you ahead of most of the pile.
How The Process Actually Runs.
So you know what's coming and roughly when. Dates move about between resorts and seasons, so treat this as the shape rather than the timetable.
We introduce you to the school
Once your place is confirmed we pass your details across and tell you which snow school and which contact. Nothing for you to do except get your CV finished.
You apply with CV and cover letter
Usually through the resort's own careers portal. Do it the week you're told, not the week before interviews close. Early applications get the early slots, and the early slots get the calmer interviewer.
The slot lands in your inbox
Often at an odd hour, because they're eight hours behind. Convert it, diary it, and tell us the date and time. Then reply to the school and confirm, even if the email doesn't ask you to.
The interview
Twenty to thirty minutes on Zoom or Teams. One interviewer, sometimes two. Friendly, conversational, and far less formal than a graduate scheme.
The offer and the paperwork
Anything from a few days to a few weeks, depending how many people they're working through. Then contracts, payroll forms, uniform sizing and a start date. Answer all of it quickly. Slow paperwork is the most common reason a keen candidate looks disorganised.
Every Single Year, Somebody Gets The Time Zone Wrong And Misses Their Interview.
Your slot usually comes in Canadian Pacific Time, eight hours behind the UK, but the clocks change on different dates either side of the Atlantic so for a couple of weeks a year it's seven. Don't do that sum in your head at eleven at night. Put it in your calendar with the conversion the moment it arrives, and set two alarms.
Your CV.
Sharp, relevant, one page if you can manage it. Think highlights reel, not autobiography. Keeping it to one page is a skill and it stops you waffling.
Put a photo on it, and smile
Top right corner. I feel strongly about this one. A parent handing over their child wants to see who's going to be looking after them, a friendly, approachable face. Smiling, not a mugshot. It's unusual on a UK CV and completely normal on a Canadian snow school one.
Qualifications and work status
List your instructor certifications clearly with the year, whichever governing body. Add your visa status and, if you have it, the date it was issued. First aid, lifeguarding, DBS, driving licence, all worth a line.
Ski or snowboard experience
Holidays, lessons, training, dry slope, indoor snow, time on the mountain. Put a rough number of weeks on it, that reads far better than "extensive experience". If you're light here, expand a bit, but only write what you can talk about confidently. Don't claim black runs in Chamonix if you can't back it up in the next sentence.
Experience with children or groups
This is gold, and it's the section most people leave thin. Coaching, volunteering at a local club, Duke of Edinburgh, babysitting, summer camp, scouts, helping with your brother's football team. Say the ages and the numbers. "Eight to twelve year olds, groups of ten" tells them more than a paragraph of adjectives.
Relevant work experience
Anywhere you've been a team player, taken responsibility, led a group or dealt with the public. Customer facing roles are brilliant. Lifeguard, waiter, barista on a Saturday rush, a shop assistant who handled tricky customers. Most recent first, one line each on what you actually did.
Hobbies and interests
Use the space you've got left. It's a talking point and it shows you're well rounded. Music, climbing, mountain biking, cooking for a house of eight. Your GCSE and A level grades are not really important now, so don't give them a third of the page.
References
"Available on request" is fine on a one pager. But have two ready on a separate sheet, a previous employer and somebody who can vouch for your character. Ask them first, and warn them an unfamiliar Canadian email address might get in touch.
What the page should look like
One page, in this order, roughly these proportions. No columns fighting each other, no graphics, and no skill bars telling them your Excel is eighty per cent.
Your Name
Town, UK · +44 7xxx xxx xxx · you@email.com
IEC working holiday visa, approved August 2026
Qualifications and work status
Two or three lines. Certifications with years, visa, first aid.
Time on snow
Three or four lines. Resorts, weeks, what terrain you're comfortable on.
Working with children and groups
The biggest block on the page. Ages, numbers, what you were responsible for.
Employment
Most recent first. Role, place, dates, one line on what you did.
Education and interests
Two lines. Then references available on request.
CV Do's And Don'ts.
Most CVs fail on the same handful of things. None of them are hard to fix.
Do
Keep it to one page
It's a skill, and it stops you waffling.
Friendly, smiling photo, top right
Lead with certifications and visa status
Save as PDF, named clearly
FirstName-Surname-Ski-Instructor-CV.pdf
Tailor it to the resort and the discipline
Name the resort in the file and in the letter.
Spell check it, then have somebody else read it
You cannot proofread your own writing. Nobody can.
Don't
Waffle with clichés
"Team player, adaptable to all conditions." It's wallpaper.
Clog it with school grades you've outgrown
Lie about your level or experience
It unravels in week one on snow, in front of everybody.
Send a Word file
It reformats on their screen. PDF, always.
Forget the country code on your phone number
Use a busy template
Columns and colours that fight each other. Or the email address you made when you were fourteen.
Your Cover Letter.
150 to 250 words. That's it. Address it to the person running your interview, and we'll tell you who that is if you're with us.
Opening
A quick hello, who you are, which role and which season. Keep it human.
Your strengths
What do you bring? What makes you good with people, with children, in a team? Be specific. One concrete example beats three adjectives.
Why this resort
Do a bit of research. Fifteen minutes on their website and their socials is plenty. Show you're interested in where you're going, not just that it has snow on it.
Be realistic
Acknowledge there'll be cold days, long days and difficult clients, and that you're up for it. That one sentence shows more maturity than anything else in the letter.
Sign off
Thank them, say your CV is attached, and leave your phone number and email again so they don't have to go hunting for it.
Don't copy our format word for word
We give the same guidance to everybody in your group. If you all submit the same letter it looks like a group project, and it's obvious from the second one onwards. Use the structure, write your own sentences.
The references sheet
One side of A4, four lines per referee, kept in the same folder as your CV so you can send it within the hour if they ask.
Name, and how they know you
Job title and organisation
Email and phone, with the country code
One line on what they can speak to. Reliability, working with children, handling pressure.
What They're Actually Looking For.
Six things, and only one of them is about how well you ski.
The job, essentially
Safety and enjoyment
Can you keep a group of children safe on a mountain and make sure they have a good time? Everything else is secondary.
Responsibility and attitude
Do you show up on time, sober, with a smile, ready to work? They're handing you other people's children.
Team player
A snow school is a machine with a lot of moving parts. Everybody mucks in. If you get on with it without being asked, they'll love you.
Teaching and sharing
Do you genuinely want to teach? That enthusiasm comes through in conversation and they spot it a mile off, in both directions.
Resilience
Minus twenty, one child crying, another has wandered off, and you can't feel your toes. They want to know you can handle that hour.
Repeat business
If you're brilliant with clients, those families book again next year and ask for you by name. It sounds commercial. It just means be good with people.
The Bit Nobody Tells You.
They've heard every version of "I love skiing, I want to hit the powder, send it off the cliffs" a thousand times. What they want to hear is that you understand a Level 1 instructor's job is about the children, the clients, the team and the smooth running of the snow school. Being a strong skier is assumed. It's the ticket to the door, not the thing that gets you through it.
The main event
The Fifteen Questions You'll Actually Get.
Not every one of them, and not in this order, but nearly everything they ask is a version of one of these. Tap a question to see what they're really asking. Don't learn scripts, learn your own examples.
1. So, tell us about yourself.+
Ninety seconds, not five minutes. Where you're from, what you're doing now, how you got into skiing, why you want to teach it. Finish on why you're sat in front of them.
It's the only question you can genuinely rehearse, so do. Say it out loud three times in the car. Everybody fumbles this one and it sets the tone for the whole call.
2. Why do you want to teach skiing or snowboarding?+
The honest answer is usually a mix of loving the sport and wanting a winter in the mountains. That's fine. Just make sure teaching is in the answer and not an afterthought.
The best version I've heard came from somebody who remembered the instructor who got them off the magic carpet, and wanted to be that for somebody else. Have you got a version of that? Use it.
3. Why this resort?+
They know you applied to one place through a provider. They still want to hear you've looked at it. The terrain, the size of the village, the type of guest, the reputation of the snow school, the fact it's a family resort rather than a party town.
Fifteen minutes of research is the difference between "it looked amazing" and an answer that sounds like you've half moved in already.
4. Talk us through your skiing. What can you actually do?+
Be honest and be concrete. Weeks on snow, where, what terrain you're comfortable on, what you're still working on. "Happy on any blue, getting more confident on blacks, my short turns need work" is a brilliant answer because it's the answer of somebody who can be coached.
Overclaiming here is the single worst thing you can do. It gets found out in week one of training, in front of the whole group.
5. What experience do you have with children?+
The most important question in the interview, because most of your lessons will be children. Give them ages, group sizes, and one story. Coaching, camps, clubs, cousins, scouts, swimming lessons, a Saturday job in a soft play centre. It all counts.
If you genuinely have none, say so and then say what you'll do about it. Offering to help at a local club this autumn is a proper answer and it lands well.
6. It's minus twenty and a child in your group is cold and upset. What do you do?+
Not a trick question. Take a break, get everybody off the hill, into the warm, hot chocolate, check hands and feet and faces, tell the snow school desk. Then decide whether the lesson carries on.
The key word is everybody. You don't leave four children on a run to take one inside.
7. One of your group disappears at the top of the lift. What now?+
Keep the rest of the group together and stationary, radio or call it in straight away, and let the mountain do what it's set up to do. Lift staff and patrol find lost children all day long, and they find them faster the earlier you tell them.
The number you take up the mountain in the morning is the number you bring back down in the afternoon. Carry that one principle into every scenario answer and you'll be fine.
8. How do you feel about working Christmas and New Year?+
There's one right answer and they need to hear it without hesitation. Christmas fortnight is the busiest, most profitable two weeks of their year. Everybody works, nobody goes home, and the whole season's hours can hang on how that period goes.
If you've got a wedding, a graduation or a flight home in that window, say it now rather than in November. Bad news early is manageable. Bad news late is a problem.
9. What are your dates, and will you stay to the end of the season?+
Know your arrival date, your training dates and the day your visa runs out before you get on the call. Somebody who can stay through to closing day is worth a lot more to them than somebody leaving in February, and they will ask.
Don't invent flexibility you haven't got. If your dates are fixed, say so and say why.
10. Tell us about a time you dealt with a difficult customer.+
Have one ready. Any job where the public could be rude at you will do. Say what happened, what you did, and how it ended. Twenty seconds each and you're done.
The trap is making yourself the hero of a story where the customer was an idiot. Show them you stayed calm and sorted it, not that you won.
11. A parent complains that their child hasn't learnt anything. How do you handle it?+
Listen first, don't defend. Tell them what their child did achieve, be specific, and explain what's next. Then tell your supervisor before the parent does.
They're testing whether you'd hide a problem. A new instructor who flags things early is a gift to any snow school manager.
12. Are you happy to do the jobs that aren't teaching?+
Lining up children, carrying skis, working the meeting place, helping at the desk, shovelling, standing in the cold at the bottom of the magic carpet for an hour. Some days you'll get no lessons at all and you'll still be on shift.
Say yes and mean it. This is the question that separates people who want a job from people who want a lift pass.
13. How will you cope being away from home for five months?+
A fair question, especially if you're eighteen and it's your first time away. Talk about anything you've done that's similar, camps, a season, uni, travelling, and be honest that you expect a wobbly week or two.
Homesickness isn't a red flag to them. Pretending it could never happen is.
14. What would you find hardest about this job?+
The weakness question in a woolly hat. Give a real one and pair it with what you're doing about it. Early starts, the cold, remembering ten names at once, keeping the energy up on your sixth day in a row.
"Nothing, I'll love all of it" is the worst answer in the deck. Nobody believes it, including you.
15. Have you got any questions for us?+
Never say no. Two good questions is the right number and there's a list of them in the next section but one.
Write them on a sticky note and put it next to your laptop. Reading one off a note is not a crime.
What To Say, And What Not To.
Both versions of each pair below are true. One just lands better.
"I can't wait to shred pow and explore the backcountry."
"I'm excited to develop my teaching and help beginners fall in love with skiing the way I did."
"I'm a really good skier, I've been skiing since I was three."
"About twenty weeks on snow, comfortable on anything groomed, and I know my short turns need work."
"I'm great with kids, everyone says so."
"I coached under nines at my local rugby club for two seasons, groups of about twelve, every Sunday morning."
"I'd probably want the odd day off over Christmas."
"I know Christmas is your busiest fortnight. I'm there for all of it and I've told my family already."
Pick two
Questions You Should Ask Them.
An interview is two people deciding. Asking nothing makes it look like you'd take any job going. Two is plenty, and pick ones you actually want the answer to.
Good ones
What does a typical week look like for a first year instructor at Christmas, and then in January?
How are lessons allocated when it's quiet?
What ages and abilities would I most likely be teaching to start with?
What ongoing coaching or shadowing do new instructors get through the season?
Is there a chance to progress to higher level lessons or Level 2 support later in the winter?
What makes somebody a great fit in your snow school?
What's the uniform and equipment situation, and is anything provided?
What are the next steps and when would I expect to hear?
Leave these for later
How many days off will I get?
Fair question, wrong moment. It's in the contract and you can ask us instead.
How much will I earn?
Rates come with the offer. Asking in the interview reads as wages first, children second.
Anything you could have googled in a minute
How many lifts they've got, when the season opens. It shows the opposite of interest.
Keeping The Conversation Flowing.
There's a difference between chatting and talking over somebody. Too timid and they'll doubt whether you can take charge of a group of ten year olds.
1
Listen
Let them finish the question. That's your cue, and it stops you answering something they didn't ask.
2
Answer, then expand
Direct answer first, then one example. Two sentences and a story beats a monologue.
3
Stop
Don't fill the silence. Let them lead. Nervous waffle undoes a good answer faster than anything.
Setup, And What To Wear.
Half of a video interview is won before anybody says hello, the same as prepping your gear the night before a powder day.
Use a laptop or a desktop
Not your phone. If you must, prop it up so the camera isn't pointing up your nose.
Test the camera and microphone the day before
Not five minutes before. If your mic sounds like a crisp packet, fix it. Install Zoom or Teams now, not in the waiting room.
Light on your face, not behind your head
Sit facing a window or a lamp. Backlit makes you a silhouette, and a silhouette can't smile at anybody.
A quiet room, a tidy wall, decent internet
Not a building site, not the back of a bus, not the pub watching the semis. Wired or close to the router if you can.
Lock out family and pets
Your mum with a cuppa is endearing. Your little brother streaking past in his Thor pants, less so.
Tidy and casual, not a suit and not a ski jacket
The way you'd turn up to meet a new manager. A plain shirt or a decent jumper. Clean, awake, and looking like you made an effort.
Phone off, notifications off
This is twenty minutes of your life. Instagram can wait.
Update the software, and be sober
Update Zoom or Teams the day before so you're not watching a progress bar while they wait. And yes, sober. That's written down because it has happened.
The morning of
On The Day.
Three things. That's the whole list.
Be early, not on time
Log in five minutes before your slot. If you're early you're on time, if you're on time you're late, and if you're late you've made a terrible first impression before you've said hello.
Be yourself
Genuinely the best advice going. Chatty, upbeat, clear, keen. Let them see a personality rather than a prepared statement. If you get stuck, "let me think about that for a second" is a perfectly good sentence.
Have a bit of confidence
If you're with us you've already got through our selection. We think you're a solid candidate. Treat it like twenty minutes with somebody quite nice who wants to get to know you, because that's exactly what it is.
Apply early, and don't leave it late
Coming through us, our group gets priority, so being signed up and ready in good time genuinely pays. Leave it late and your application slides back in with the general public, and that is not where you want to be sat.
In all our years of doing this, only a handful of people have ever failed a snow school interview, and every single time it came down to preparation. One of them, famously, turned up drunk.
Tick as you go
Your Pre-Interview Checklist.
Sixteen things. Tap each one as you do it and this page remembers where you got to on this device. There's a printable version in the client fridge checklists if you'd rather have it on the door.
0 of 16 done
Afterwards.
The bit most guides skip, because it's less fun than the interview itself.
Send a short thank you, the same day
Three lines. Thanks for your time, I enjoyed hearing about the snow school, I'm keen. Nobody expects it, which is exactly why it's worth doing.
Tell us how it went
Three things, always: that you've applied, the date and time of your interview, and anything that went wrong or needs rescheduling. It lets us step in while it can still be fixed.
Then wait, and answer fast when it comes
Anything from a few days to a few weeks. When the offer and the paperwork land, turn them round quickly. Contracts, payroll, uniform sizing. Quick replies make you look exactly like the person they hope they hired.
If it doesn't go your way
It's rare, and it's usually availability, dates or paperwork rather than you. Ring us. There is often another snow school, another resort or a later start, and we'd rather have that conversation the same week than in October.
What The Job Pays, Honestly.
Don't raise this in the interview, but you should know it before you go. Roughly, and it varies by resort.
It varies a lot by resort, so treat those as the shape rather than a promise, and plus private lessons and tips. Nobody gets rich in their first season, and anybody telling you otherwise is selling something. The real return is the qualifications, the hours, the confidence and the people you meet. Get to Level 3 or 4 and it turns into a proper career.
The season after, and the Black Address Book
Once you've got your Level 2, you're entitled to guaranteed job interviews for the following winter. You keep your CV current, apply through the normal channels, tell us, and we make sure your CV gets proper care and attention through our Black Address Book.
We guarantee the interview, not the job. The resorts we hold good standing with are Sun Peaks, Revelstoke, Big White, Panorama and Fairmont Hot Springs.
Questions We Get Asked.
The honest answers, including the ones that aren't what you were hoping for.
How long is the interview?+
Twenty to thirty minutes on Zoom or Teams. Don't be shocked if there are two people on the call, it happens now and then and it isn't twice the grilling. Sometimes it's easier to chat between three of you than one on one.
What if I haven't got much ski experience?+
Completely fine, they know you're coming to learn. Lean on your people skills, your experience with children or groups, and your willingness to work hard. Nobody expects you to be an expert, that's literally what the course is for.
How much experience with children do I actually need?+
The unwritten rule is somewhere around thirty to fifty hours of working with children as a minimum. It's not a published requirement and nobody audits it, but it's the level where an interviewer stops worrying.
If you're short, now is the time to go and get some. A local club, a holiday camp, a few Saturdays coaching. Be careful what you claim, because they may well ask for a reference.
Do I need qualifications on the CV already?+
List whatever you have, whichever governing body it's with, plus first aid and any avalanche training. If you haven't got any instructing qualifications yet, don't worry. You're about to earn them, that's exactly what you're going out to do.
Can I ask the snow school about accommodation or transfers?+
Please don't. Every year somebody asks the manager what the accommodation is like or how they get from the airport. Stay in your lane.
A snow school manager isn't your rep and isn't us. They're deciding whether to hire you to look after the little darlings walking past their office. Keep your questions about the job, the mountain and the snow school. Anything about your internship, ask us.
What if I need to reschedule?+
Tell the snow school as far in advance as you possibly can, and tell us at the same time. Things happen and they're human about it, but try to avoid it. It's far better to get it done on the first go, and a reschedule always costs you a bit of goodwill.
Is it OK to say I'm nervous?+
Completely. Have a laugh with it. "Look, I'll be fine, I just need to ease into it" is a very human thing to say and your interviewer has heard it a hundred times. First interview or fiftieth, a few nerves are normal and nobody holds it against you.
Can the snow school actually turn me down?+
Yes. It doesn't happen often and when it does it's usually availability, dates or a gap in the paperwork rather than the person. In all our years, the handful who have failed came down to preparation every time.
If we think you're a long shot, we'll tell you before the interview rather than after it.
Is the interview different for snowboarders?+
The questions are the same and so is the preparation. What differs is which resorts run snowboard teaching places and how many, so check that with us before you set your heart on somewhere. It's a scheduling reality rather than anything about you.
Should I research the resort?+
Yes, twenty minutes on their website is enough. Know where it is, what it's known for, and a fact or two that shows you've done your homework. Write down a couple of questions while you're there. It shows you care about the place and the role, not just the snow.
What should I wear?+
Not a suit, not a ski jacket. Tidy and casual, the way you'd turn up to meet a new manager. Clean top, a bit of effort, good light on your face. That's it.
Will the qualification pay for itself?+
Not in one season, and we'd rather tell you that now. A first winter on Level 1 wages, with quiet weeks in January, doesn't repay the course cost. Some people earn more than they expected and plenty earn less.
What it does buy is a qualification that works for years, a season's experience and a route to Level 2, 3 and a career on snow if you want one. If the maths only works when it pays for itself in one winter, there are cheaper ways to spend a season and we'll happily talk you through those instead.
Who wrote this
Rik Dyson, Director
I interviewed and hired hundreds of people as a captain on superyachts, and I now run The Winter Sports Company placing people into internships with Canadian snow schools. I know what gets somebody hired and what gets a CV quietly slid to the bottom of the pile.
If you want to talk it through or practise on me, that's what I'm here for. A ten minute call to settle the nerves is time well spent, and I promise not to laugh.
Updated September 2026 · WhatsApp Rik on +44 7535 424781
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